Shipping Policy for Tierno.shop
At Tierno.shop, we strive to provide a seamless shopping experience, including efficient shipping of our products: desk mats, mouse pads, and handbags. Below are the details of our shipping policy.
Shipping Methods and Rates
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Domestic Shipping: We offer standard shipping within [insert country] with a flat rate of Rs 50 for all orders. Orders over Rs 499 qualify for free shipping.
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International Shipping: We ship internationally to select countries. Shipping rates vary based on the destination and will be calculated at checkout. Customers are responsible for any customs duties or taxes that may apply.
Processing Time
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Orders are typically processed within 1-3 business days after payment is received.
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During peak seasons or promotional events, processing times may extend to 3-5 business days.
Delivery Times
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Domestic Orders: Estimated delivery time is 3-7 business days after processing.
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International Orders: Estimated delivery time varies by location but generally ranges from 7-21 business days.
Please note that these delivery times are estimates and may be affected by factors such as carrier delays or customs processing times.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through the carrier's website.
Shipping Restrictions
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We currently do not ship to P.O. Boxes or APO/FPO addresses.
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Certain products may have shipping restrictions based on size or weight. If an item cannot be shipped to your location, you will be notified during the checkout process.
Returns and Exchanges
For information regarding returns and exchanges, please refer to our Return Policy section on the
website.
Contact Information
If you have any questions regarding our shipping policy or need assistance with your order, please contact our customer service team at support@tierno.shop.
Thank you for choosing Tierno.shop! We appreciate your business and look forward to serving you.
